Effective Date: 30th June, 2025

Welcome to AccessRA (“the Platform”). By registering as an organization (“Tenant”) and using our platform, you agree to these Terms of Service. If you do not agree, please do not use AccessRA.

1. Account Registration & Use

• Tenants must provide accurate information and maintain the confidentiality of account credentials.
• Each Tenant is responsible for all activity conducted under its accounts, including actions by its staff and users.

2. Multi-Tenancy & Data Security

• AccessRA is a multi-tenant platform; each Tenant’s data is logically separated.
• We implement technical and organizational measures to safeguard all data, but cannot guarantee absolute security.

3. Service Availability & Changes

• We aim to provide uninterrupted access but do not guarantee 100% uptime.
• We may update or change modules, features, or pricing with reasonable notice.

4. Payments & Refunds

• Subscription fees are billed in advance and are non-refundable.
• Upgrades, downgrades, or cancellations may impact your billing cycle.

5. Acceptable Use

• You must not use AccessRA for unlawful purposes, abuse, or to infringe on any rights.
• We reserve the right to suspend or terminate accounts that violate these terms.

6. Data Ownership & Privacy

• Each Tenant retains ownership of its data; the platform does not claim ownership.
• By using the platform, you grant us a license to store and process your data as necessary to provide the service.

7. Limitation of Liability

• AccessRA is provided “as is.” We are not liable for indirect, incidental, or consequential damages.

8. Termination

• Either party may terminate this agreement with written notice. Outstanding payments remain due.

9. Changes to Terms

• We may update these terms. Continued use after notice constitutes acceptance.

10. Governing Law

• This agreement is governed by the laws of Nigeria.

Contact us: support@accessra.com