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Who this policy covers
AccessRA is developed and operated by AccessRA in Port Harcourt, Nigeria. This policy applies to the AccessRA Android application distributed under package com.accessra.instruassist. Earlier testing releases may be identified in Google Play as AccessRA Field Handbook.
The current release is focused on practical pressure-gauge calibration, calibration records and related technical learning content.
Privacy and app-support enquiries can be sent to handbook@accessra.com. General company enquiries can be sent to contact@accessra.com.
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Information you enter in the app
AccessRA allows you to create pressure-gauge calibration records for your own technical workflow. Depending on what you enter, a record may include:
- gauge or calibration name;
- tag or asset identifier;
- serial number;
- client or company name;
- department, site or location;
- pressure range and engineering unit;
- accuracy class or tolerance;
- reference setup or test equipment;
- As-Found and As-Left calibration readings;
- calculated errors, pass/fail status and diagnostic results;
- adjustment information, notes and record date/time.
You choose what identifying information to enter. The current release does not require you to enter a client, department, site, tag or serial number unless you need that information for your own recordkeeping.
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Local storage and transmission
In the current release, calibration records and unfinished calibration drafts are stored locally on the Android device used to run AccessRA. Saving or completing a calibration does not automatically transmit that calibration record to AccessRA servers.
The current release does not require an AccessRA account and does not provide automatic cloud synchronization of calibration records.
Your device, operating system, backup settings or other services you independently enable may affect how local application data is backed up or restored. Those services are controlled by their respective providers and settings.
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Information you send to AccessRA
If you contact AccessRA by email or through an AccessRA support channel, AccessRA receives the information you choose to send. This may include your name, email address, organization, support message, screenshots, calibration examples or other material you deliberately attach.
This information is used to answer your enquiry, investigate reported errors, evaluate technical feedback and improve AccessRA.
Do not send passwords, API keys, confidential client drawings, restricted site information or other material you are not authorized to disclose.
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Platform and third-party services
Google Play and the Android operating environment may process account, device, diagnostic, installation, update or related information under Google's own terms and privacy policies.
AccessRA's Google Play Data Safety declaration is maintained to reflect the data practices of the app versions distributed through Google Play, including applicable third-party software components.
If a future AccessRA release introduces analytics, crash reporting, cloud synchronization, user accounts, certificate delivery, camera access, location access or another feature that changes data handling, the relevant privacy disclosures and Google Play declarations will be updated before that functionality is released for normal use.
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How AccessRA uses information
Information deliberately sent to AccessRA is used for legitimate purposes such as providing support, responding to technical feedback, investigating reported defects, maintaining service security and improving AccessRA products and documentation.
AccessRA does not sell personal information obtained through the app-support process.
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Security
AccessRA uses reasonable technical and organizational safeguards for information under its control. Local calibration records are also affected by the security of your Android device, including screen lock, device access, backups and operating-system configuration.
No electronic storage or transmission method can be guaranteed to be completely secure. Users working with client or operational information should follow their organization's own information-security requirements.
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Retention and deletion
Completed calibration records remain on the device until you delete them in AccessRA, clear the application's storage or uninstall the application, subject to any device or platform backup behaviour you have enabled.
Unfinished calibration drafts can be discarded from within the app. AccessRA provides confirmation for destructive record actions so that users can avoid accidental removal.
Support correspondence sent to AccessRA is retained only as long as reasonably necessary to handle the enquiry, maintain an appropriate technical/support record, meet legal obligations or resolve disputes. You may request deletion of personal information you previously sent to AccessRA by contacting handbook@accessra.com. Limited information may be retained where a legal, security or legitimate recordkeeping obligation requires it.
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Accounts and future online features
The current AccessRA release does not require an AccessRA user account for pressure-gauge calibration and local records.
AccessRA is being developed to support optional online services such as organization workspaces, record synchronization, reference-standard management, certificate generation and certificate delivery. Those capabilities are not part of the current local-record workflow. Before account creation or cloud synchronization is released for normal use, this policy, the Google Play Data Safety declaration and applicable deletion controls will be updated to describe the actual online data handling.
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Children
AccessRA is designed for engineering, instrumentation, calibration, technical training and industrial field work. It is not directed to children.
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Changes to this policy
This policy may be updated when AccessRA features, data handling, legal requirements or third-party services change. The last-updated date on this page identifies the current published policy version.
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